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North Carolina Rating Scale

Outstanding (O)

  • Performance is far above the defined job expectations.
  • The employee consistently does outstanding work, regularly going far beyond what is expected of employees in this job.
  • Performance that exceeds expectations is due to the effort and skills of the employee.
  • Any performance not consistently exceeding expectation is minor or due to events not under the control of the employee.

Very Good (VG)

  • Performance meets the defined job expectations and, in many instances, exceeds job expectations.
  • The employee generally is doing a very good job.
  • Performance that exceeds expectations is due to the effort and skills of the employee.

Good (G)

  • Performance meets the defined job expectation.
  • The employee generally performs according to the expectations and is doing a good job.
  • The employee is doing the job at the level expected for employees in this position.
  • The good performance is due to the employee’s own effort and skills.

Below Good (BG)

  • Performance may meet some of the job expectations but does not fully meet the remainder.
  • The employee generally is doing the job at a minimal level, and improvement is needed to fully meet the expectations.
  • Performance is less than a good job.
  • Lapses in performance are due to the employee’s lack of effort or skills.

Unsatisfactory (U)

  • Performance generally fails to meet the defined expectations or requires frequent, close supervision and/or the redoing of work.
  • The employee is not doing the job at the level expected for employees in this position.
  • Unsuccessful job performance is due to the employee’s own lack of effort or skills.


 
Revision Date: 04/01/2010

 

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