North Carolina Rating Scale

Outstanding (O)

• Performance is far above the defined job expectations.
• The employee consistently does outstanding work, regularly going far beyond what is expected of employees in this job.
• Performance that exceeds expectations is due to the effort and skills of the employee.
• Any performance not consistently exceeding expectation is minor or due to events not under the control of the employee.

Very Good (VG)

• Performance meets the defined job expectations and, in many instances, exceeds job expectations.
• The employee generally is doing a very good job.
• Performance that exceeds expectations is due to the effort and skills of the employee.

Good (G)

• Performance meets the defined job expectation.
• The employee generally performs according to the expectations and is doing a good job.
• The employee is doing the job at the level expected for employees in this position.
• The good performance is due to the employee’s own effort and skills.

Below Good (BG)

• Performance may meet some of the job expectations but does not fully meet the remainder.
• The employee generally is doing the job at a minimal level, and improvement is needed to fully meet the expectations.
• Performance is less than a good job.
• Lapses in performance are due to the employee’s lack of effort or skills.

Unsatisfactory (U)

• Performance generally fails to meet the defined expectations or requires frequent, close supervision and/or the redoing of work.
• The employee is not doing the job at the level expected for employees in this position.
• Unsuccessful job performance is due to the employee’s own lack of effort or skills.