MetLife (Critical Illness)
Questions:
Billing & Eligibility Inquiries:
1-866-232-1518
9 am - 6 pm (EST) Mon - Fri
Email: nthomas@lifehelp.com
Claims Inquiries:
1-800-438-6388
8 am - 6 pm (EST) Mon - Fri
Mail Claims to:
MetLife
Attn: Critical Illness Insurance Dept
PO Box 6120
Scranton PA 18505-9972
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American Heritage
Life Insurance Company/Allstate Workplace Division (Cancer)
Questions:
www.allstateatwork.com
1-866-232-1517
9 am – 6 pm (EST) Mon – Fri
Email: WDCustomercare@allstate.com
Claim Inquires:
1-800-521-3535
8 am – 8 pm (EST) Mon – Fri
Mail claims to:
Claims Department
Attn: Group Cancer
Allstate Workplace Division
1776 American Heritage Life Drive
Jacksonville, FL 32224-6688 |
Aon Consulting (Spending
Accounts)
Questions:
www.ncflex.selfservicenow.com
1-877-371-2926
8 am – 6 pm (EST) Mon – Fri
Email: available from website
Mail claims to:
Flex Administration #0001
PO Box 3002
Arlington Heights, IL 60006-3002
Fax claims to:
1-866-887-3212
Mail repayment of ineligible expenses to:
Aon Consulting, Inc.
PO Box 2984
Carol Stream, IL 60132-2984
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Questions:
1-800-257-0930
9 am – 6 pm (EST) Mon – Fri
Emergency Travel Assistance Services
1-800-872-1414
Email: nthomas@lifehelp.com
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Questions:
www.ingemployeebenefits–us.com
1-877-464-5111
9 am – 6 pm (EST) Mon – Fri
Email: TDuarte@lifehelp.com
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Questions:
www.superiorvision.com
1-800-507-3800
8 am – 9 pm (EST) Mon – Fri
11 am – 4: 30 pm (EST) Sat
Email: available from website
Mail claims to:
Superior Vision
PO Box 967
Rancho Cordova , CA 95741 |
Online Enrollment
(Best Shared Services–BEACON)
Questions:
https://mybeacon.nc.gov
1-866-622-3784
1-919-707-0707
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Online Enrollment
(Hewitt Associates)
Questions:
www.ncflexonline.org
1-888-860-6118
8 am – 8 pm (EST) Mon – Fri |
United Concordia (Dental)
Questions:
Dental Benefits Information
1-800-291-8039
8 am – 8 pm (EST) Mon – Fri
Automated service available 24/7
Mail claims to:
United Concordia Dental Claims
PO Box 69421
Harrisburg, PA 17106
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