MetLife (Critical Illness)

Questions:
Billing & Eligibility Inquiries:
1-866-232-1518
9 am - 6 pm (ET) Mon - Fri
Email: nthomas@lifehelp.com


Claims Inquiries:
1-800-438-6388
8 am - 6 pm (ET) Mon - Fri

Mail Claims to:
MetLife
Attn: Critical Illness Insurance Dept
PO Box 6120
Scranton PA 18505-9972


 

 
American Heritage Life Insurance Company/Allstate Workplace Division (Cancer)

Questions:
www.allstateatwork.com
1-866-232-1517
9 am – 6 pm (ET) Mon – Fri

Email: AWDCustomercare@allstate.com

Claim Inquires:
1-800-521-3535
8 am – 8 pm (EST) Mon – Fri

Mail claims to:
Claims Department
Attn: Group Cancer
Allstate Workplace Division
1776 American Heritage Life Drive
Jacksonville, FL 32224-6688

LifeStrive (Wellness Screening)
support@lifestrive.com
1-866-479-1380, Ext 1
P&A Group  (Spending Accounts)

Questions:
www.padmin.com
1-866-916-3475
8 am – 8 pm (ET) Mon – Fri

Email: available from website

Online claims submission at https://www.padmin.com/ncflex/
Mail claims to:
P&A Group
ATTN: NC FSA Plan
17 Court Street
Suite 500
Buffalo, NY 14202

Fax claims to:
1-877-213-8917

Mail repayment of ineligible expenses to:
P&A Group
Attn: NCFlex FSA Plan
17 Court Street
Suite 500

Buffalo, NY 14202

A.C. Newman/Gerber Life Insurance Company (AD&D)

Questions:
1-800-257-0930
9 am – 6 pm (ET) Mon – Fri

Emergency Travel Assistance Services
1-800-872-1414
Email: nthomas@lifehelp.com

 
ING (Term Life)

Questions:
www.ingemployeebenefits–us.com
1-877-464-5111
9 am – 6 pm (ET) Mon – Fri
Email: TDuarte@lifehelp.com

Superior Vision (Vision)

Questions:
www.superiorvision.com
1-800-507-3800
8 am - 9 pm (ET) Mon - Fri
11 am - 4: 30 pm (ET) Sat

Email: available from website
Fax claims to: 1-916-852-2277

Mail claims to:
Superior Vision
PO Box 967
Rancho Cordova , CA 95741
Online Enrollment
(Best Shared Services–BEACON)

Questions:
https://mybeacon.nc.gov
1-866-622-3784
1-919-707-0707


Online Enrollment
(Hewitt Associates)

Questions:
www.ncflexonline.org
1-888-860-6118
8 am – 8 pm (ET) Mon – Fri

United Concordia (Dental)

Questions:
Dental Benefits Information
1-800-291-8039
8 am – 8 pm (ET) Mon – Fri

Automated service available 24/7

Mail claims to:
United Concordia Dental Claims
PO Box 69421
Harrisburg, PA 17106